If your laptop starts directly into the **EFI Shell**, this usually means the **boot loader is no longer working properly**. Don’t worry — this can often be fixed by manually booting and updating the boot configuration.

---

### Step 1: Attempt to Manually Boot via EFI Shell

At the EFI Shell prompt, type the following commands one by one, pressing `Enter` after each:

```
fs0:
cd EFI
cd ubuntu
grubx64.efi 
```

If successful, your system should boot into Ubuntu.

---

### Step 2: Update the Boot Loader

Once you’ve booted into Ubuntu, open the **Terminal** (`Ctrl` + `Alt` + `T`) and run:

```
sudo update-grub
```

Then reboot your laptop to see if this resolves the issue.

---

### Step 3: Boot from a USB Drive (if the above fails)

If the EFI Shell method doesn’t work, try booting from a **bootable USB drive**.\
If you don’t already have one, you can easily create it using a blank USB stick — see our guide here:\
👉 [Recovery from a Bootable USB Drive](https://support.starlabs.systems/hc/star-labs/articles/creating-a-bootable-usb-stick-on-linux)

Once you’ve booted into the **Ubuntu Live environment**, open a Terminal (`Ctrl` + `Alt` + `T`) and check if your SSD is detected:

**For SATA SSDs:**

```
sudo fdisk -l | grep sda
```

If no drive appears, it may not be seated correctly — continue to the next step.

**For NVMe SSDs:**

```
sudo fdisk -l | grep nvme
```

---

### Step 4: Check the SSD Connection

If your SSD isn’t detected, you’ll need to physically check it.\
Please refer to the **disassembly guide** for your specific model in our Help Centre before proceeding.\
These guides include detailed steps and images to help you safely access and reseat your SSD.

---

### Step 5: Need Help?

If you’ve tried all the above steps and are still experiencing issues, please contact our support team — we’re happy to help:

📧 [support@starlabs.systems](mailto:support@starlabs.systems)