You are eligible for Limited Warranty support for the following periods, commencing on the date of dispatch of your product (the “Warranty Period”):
- Laptops: 1 year
- Mini PCs: 1 year
- Solid State Drives (SSDs): 1 year
- Accessories: 1 year
- Memory (RAM): Lifetime warranty, provided directly by the RAM manufacturer
All new Star Labs products include the Warranty Periods listed above, subject to applicable local consumer protection laws, which may grant additional rights or longer coverage periods.
Please note that third-party products (such as peripherals, components, or accessories not manufactured by Star Labs) are not covered by the Star Labs Limited Warranty. These items may be covered by separate warranties provided by their respective manufacturers.
For RAM modules, the lifetime warranty is offered directly by the manufacturer. To make a claim under this warranty, please contact the manufacturer’s support team and provide proof of purchase or product details as required by their policy.
For all other third-party products, please refer to the documentation supplied with the product or contact the manufacturer directly for warranty or support information.
Help Centre