LabTop Mk IV - External Audio not detected
The bug has been confirmed and resolved in BIOS version 1.4.0 and later. Please see this guide on how to update your firmware.
LabTop Mk IV - Poor wireless performance (Solved)
The bug has been confirmed and resolved in BIOS version 1.3.0 and later. Please see this guide on how to update your firmware.
Lite Mk II - "Pop" sound from speakers
The speaker emits a "popping" sound when audio starts or during boot and shutdown. We are currently working on a BIOS update to resolve this issue.
If you are using a Debian based distribution, this issue can be resolved by installing our starlabs-lite-mk-ii package. To do this, enter the below...
Lite Mk II - Unable to update BIOS via LVFS (Solved)
If you are unable to install BIOS version 1.0.4 or 1.0.5 on the Star Lite Mk II, please follow the below steps:
Turn your laptop off.
Turn your laptop back on and instantly tap the F7 key repeatedly until you see a blue boot menu appear. (If you have function lock enabled, you will need to pres...
Solus Budgie - screenshot function key issue
The screenshot shortcut currently does not work with Solus Budgie 3.9999 on Star Labs laptops. This guide will talk you through how to resolve this issue.
1 Open keyboard Settings
Open the Budgie Launcher and click on Settings. On the left menu, navigate to:
Devices > Keyboard
Unable to right click or drag windows
This issue has been fixed upstream, but if you still experience this issue, please follow the steps below:
Ubuntu and Debian based distributions
sudo add-apt-repository ppa:starlabs/ppa
sudo apt update
sudo apt install starlabs-touchpad
sudo apt remove starlabs-touchpad
Xubuntu - Suspend/Resume fix
Xubuntu hangs on a blank screen after suspend, low power state on Star Labs LapTop.
This guide will talk you through how to resolve this issue.
1 Remove light-locker
Open the Xubuntu Applications menu and click on Terminal. Enter the below command:
sudo apt remove light-locker
Enter your ...