We're making good progress, albeit very tired, and have officially crossed the halfway point. This means we're on track for getting everything out by the end of the month, but it will be close. Stay tuned for your shipping email :)
Nov 26, 2021 5:25 pm
Batch 2 is going to arrive tomorrow with the aim to have all pre-orders out by the end of the month. Please note - as we look to prioritise all our effort into dispatching the StarBook's as quickly as possible, there will be a service delay in responding to any emails we receive. We really do apologise for this but we will get back to you when we can.
Nov 18, 2021 12:42 pm
Batch 1 has arrived and we have begun preparing pre-orders. Dispatch notifications will start being sent over the next few days as we work through the list of pre-orders. We have also received the pre-clearance advice for batch 2, which is expected to arrive very soon.
Nov 9, 2021 10:28 am
We were informed on Friday that we would have had a notification for this on Monday and after a lot of chasing, we can confirm that Batch 1 has finally cleared. This means that this batch will arrive at our HQ either tomorrow or Friday.
We have also been informed that the pre-clearance advice for Batch 2 will be sent to us tomorrow, and hopefully clear soon after.
Nov 3, 2021 3:34 pm
We have finally received the pre-clearance advice, which means customs clearance is imminent. We were hoping this would be today, but alas, it looks like it will be Monday.