LabTop Mk IV Pre-Order Update

Update

The LabTop Mk IV shipment is on it's way to the Star Labs HQ in the UK. Once the shipment arrives, pre-orders will be dispatched.

Sep 23, 2020 8:08 am
Estimation

We have been provided with a "latest" arrival date for the shipment, which is the 13th of October. Whilst it's likely that it will arrive before this date, it is entirely possible they will arrive then. If it does, all pre-orders will be dispatched on the 14th.

Sep 23, 2020 8:08 am
Update

Shipment waiting to be processed.

Sep 24, 2020 3:19 pm
Update

Shipment waiting to be processed.

Sep 25, 2020 3:50 pm
Update

Shipment waiting to be processed (should be processed tomorrow morning!).

Sep 28, 2020 6:58 pm
Update

Shipment processing is now complete. The shipment will now make its way through Hong Kong customs and wait for a flight to the UK. We have been advised by our forwarders that airlines are showing that they are at capacity due to the Chinese National Holiday and that it is unlikely, that anything will become available until the 9th of October at the very earliest. We will endeavour to explore all options to bring this forward.

For context, the flight is direct so once it's in the air, they'll be in the UK inside of 18 hours. We do then have to contend with UK customs, but they are reportedly running only slightly slower than normal

Sep 29, 2020 3:59 pm
Update

Awaiting flight availability.

Sep 30, 2020 7:37 pm
Update

Awaiting flight availability.

Oct 1, 2020 9:45 am
Update

Awaiting flight availability.

Oct 2, 2020 3:29 pm
Update

Awaiting flight availability.

Oct 5, 2020 6:16 am
Update

Awaiting flight availability.

Oct 6, 2020 7:35 am
Update

Awaiting flight availability.

Oct 7, 2020 2:40 pm
Update

Awaiting flight availability.

Oct 8, 2020 11:36 am
Update

Awaiting flight availability.

Oct 9, 2020 11:14 am
Update

Flight available on Friday. We will continue to see if we can pull this date earlier.

Oct 12, 2020 3:54 pm
Update

No earlier flights available (yet). The flight on Friday is looking likely.

Oct 13, 2020 3:34 pm
Update

Flight confirmed for Friday.

Oct 14, 2020 3:53 pm
Update

Awaiting flight Friday.

Oct 15, 2020 3:49 pm
Update

Shipment in transit to the UK tonight.

Oct 16, 2020 2:16 pm
Update

Awaiting confirmation that the shipment has arrived in the UK.

Oct 19, 2020 9:35 am
Update

Confirmed that shipment has arrived in UK.

Around midday today, we will get a clearance and delivery time.

Oct 20, 2020 7:38 am
Update

We have received a delivery date for the shipment to arrive at our HQ. This date is "on or before Monday the 26th".

We understand that our previous dates have been estimates and have slipped past. However, not a single delivery date has ever been late for countless shipments, even in busier times. They have, on multiple occasions, arrived early.

So whilst this may sound familiar, we can now finally guarantee that we will dispatch all pre-orders for the LabTop Mk IV by Tuesday the 27th. We do not use the word guarantee lightly.

Please Note, this guaranteed dispatch date excludes:

  • All orders placed on or after the 9th of October
  • Orders pending payment
  • Orders pending confirmation
Oct 20, 2020 3:43 pm
Update

Awaiting for shipment to arrive at StarLabs HQ

Oct 21, 2020 3:56 pm
Update

Awaiting for shipment to arrive at StarLabs HQ.

Oct 22, 2020 1:44 pm
Update

Bring on Monday!

Oct 23, 2020 3:34 pm
System
LabTop Mk IV
Delayed