What do you accept as Proof of Purchase?

1 min. readlast update: 11.11.2025

For any Limited Warranty claim, a valid Proof of Purchase is required.

What qualifies as valid Proof of Purchase

A valid Proof of Purchase includes one of the following:

  • A dated sales receipt from an authorised Star Labs reseller.

  • An official order confirmation email from Star Labs.

  • An order number from starlabs.systems.

Verification process

Star Labs reserves the right to take appropriate measures to protect against fraudulent or suspicious claims. This may include, but is not limited to:

  • Requesting additional verification of your identity and purchase details.

  • Confirming the validity of the reseller or purchase source.

  • Rejecting or disqualifying claims that cannot be verified.

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