Once your return has been received and processed, we’ll send you an email confirmation as soon as your refund has been issued.
Refunds are always made to your original payment method, in the same currency used for the purchase.
If your payment was made using cryptocurrency, your refund will be issued in USDC, equivalent to the USD value of your order at the time of purchase.
While most refunds are processed within 3–5 business days, please note that in some cases it may take up to 10 business days for the funds to appear in your account, depending on your bank or payment provider.
Help Centre