Star Labs | Support Help Center

Categories

Guides

Accessing the BIOS and Boot Menu
Booting into recovery mode
Booting with a previous kernel
Changing desktop environment
Connect a Bluetooth device
Creating a bootable USB stick on Linux
Getting started with the terminal
How to reset your password
How to use function keys
Installing an alternative kernel
Installing SATA Drive in a Byte
Installing/changing linux distribution
Is your wireless slow?
Managing user accounts
Recovery from a bootable USB drive
Star LabTop Mk IV - Complete Disassembly Guide
What do the LEDs mean?
Why is my machine booting to EFI Shell prompt?
Speaker pop/click sound (Linux)
Ubuntu: Enable Hibernate (S4) with a Swapfile (plain ext4)
Enable processed microphone (Linux)
Enable Internal Speakers EQ (Linux)
StarBook Horizon - Backplate Installation Guide
How to encrypt your drive - Privacy Academy Zorin OS

How to update your firmware

Guide 1: How to Update Your Firmware
Guide 2: What Is the Latest Firmware for Your Computer?
Guide 3: How to Check Which Firmware Version You Are Using
Guide 4: Updating Firmware from 26.05 or Later
Guide 5: Updating Firmware from 26.04 or Earlier
Guide 6: Update Firmware via EFI Shell

Returns, Repairs & Exchanges

How do I make a return?
Is it possible to replace the RAM/SSD/Wireless?
What do you accept as Proof of Purchase?
What is your returns, repairs & refunds policy?
When and how will I get my refund?

Shipping & Delivery

Do you offer free shipping?
Do you ship worldwide?
How do pre-orders work?
How long does delivery take?
What is your shipping policy?

Warranty

How long is the limited warranty?
What is covered under the Limited Warranty?
What is the Star Labs Limited Warranty?

Privacy

Star Labs Privacy Policy

StarBook

StarBook Mk V/ Mk VI / Mk VII - complete disassembly guide
StarBook Mk V/VI/VII - Installing/recovering firmware with external programmer

StarLite

Star Lite Mk II / III / IV - Complete Disassembly Guide
Star Lite Mk V - navigating the BIOS without a keyboard
StarLite Mk V - complete disassembly guide
StarLite Mk V - installing/recovering firmware with external programmer
StarLite Mk V - re-seating the display connector

Byte

Byte Mk II - Complete Disassembly Guide
Byte Mk II - installing/recovering firmware with external programmer

Star LabTop

LabTop Mk IV - installing/recovering firmware with external programmer

Learn More About

The Intel Management Engine

Drivers

Windows 10/11 Drivers

Media & Downloads

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Sean Rhodes

Last updated on Feb 12, 2026

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