Star Labs | Support
Support
Search for the articles here or browse the categories below.
Step-by-step how-tos for setup, troubleshooting, and common tasks.
Accessing the BIOS and Boot Menu
Booting into recovery mode
Booting with a previous kernel
Changing desktop environment
Connect a Bluetooth device
Firmware updates, release notes, and how to update via LVFS.
How to return, exchange, or send a device in for repair.
How do I make a return?
Is it possible to replace the RAM/SSD/Wireless?
What do you accept as Proof of Purchase?
What is your returns, repairs & refunds policy?
When and how will I get my refund?
Shipping options, tracking, delivery issues, and international duties/taxes.
Do you offer free shipping?
Do you ship worldwide?
How do pre-orders work?
How long does delivery take?
What is your shipping policy?
What our warranty covers, what it doesn't, and how to get help.
How long is the limited warranty?
What is covered under the Limited Warranty?
What is the Star Labs Limited Warranty?
Privacy information and how we handle your data.
Support guides for StarBook models.
StarBook Mk V/ Mk VI / Mk VII - complete disassembly guide
StarBook Mk V/VI/VII - Installing/recovering firmware with external programmer
Support guides for StarLite (tablet) models.
Star Lite Mk II / III / IV - Complete Disassembly Guide
Star Lite Mk V - navigating the BIOS without a keyboard
StarLite Mk V - complete disassembly guide
StarLite Mk V - installing/recovering firmware with external programmer
StarLite Mk V - re-seating the display connector
Support guides for Byte mini PCs.
Byte Mk II - Complete Disassembly Guide
Byte Mk II - installing/recovering firmware with external programmer
Support guides for StarFighter laptops.
Support guides for Star LabTop models.
Background information and explanations of features and options.
Downloads, manuals, and media resources.
Support guides for StarBook Horizon.